Taking customer
service to new heights

Our aim is not only to delivery best quality solutions, we are also there to support and train you in all different service belongings.

  • Training

    Improve your electronic cabin systems know-how with our in-house or digital training programs. We offer a wide selection of hands-on product training programs for crew, maintenance personal, and engineers. Take part on-site at our headquarters in Buxtehude or in our digital classrooms for your own flexible learning environment.

    Check Out our 2021 online training catalog

  • Technical Services

    All technical publications by KID-Systeme, including the Component Maintenance Manual, Ground Equipment Manuals, Software User Manuals, Service Bulletins, and Service Information Letters (SIL), are produced and verified in-house.

    Because we offer all services “under one roof” we’re able to document new products, offer repair solutions, and customized cabin reconfigurations promptly and reliably. All documentation is available in our high performant documentation tool.

    Technical publications represent the foundation of every maintenance action, which is why we generate them during product development and keep them updated throughout the product´s life.

  • Repair Services

    No one knows our products better than we do. We were there during their development and production. And all that generated know-how ensures that our repair centers are the best in their class for cabin electronics.

    Our service centers in Buxtehude, Beijing, Dallas, Seattle, and Dubai provide a comprehensive array of services. Moreover, we offer 24/7 AOG (aircraft-on-ground) support.

Location Map

Although the location of work may differ, quality does not

KID product portfolio can be maintained and repaired at our headquarters in Buxtehude Germany or at of our four service station around the world. Our repair stations are conveniently located to provide fast and affordable maintenance of our products. We are proud to offer you this exceptional in-house service as we believe that the location of work may differ, quality does not.

24h AOG
Service